Degraded Performance

Incident Report for CommandLink Platform

Resolved

This incident has been resolved.

Posted Nov 01, 2025 - 11:03 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 30, 2025 - 19:44 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 30, 2025 - 11:55 PDT

Investigating

In response to underlying provider failures, we have activated our failover plans to mitigate. Services should be working at this time. We will continue to update.

Posted Oct 30, 2025 - 09:23 PDT

This incident affected: ITSM Platform.